Welcome to our Website's FAQ's page

You will find everything you need to know about us on our web page, by clicking any of the links on the sidebar.

• To make a booking- click on the ‘How to Book’ tab
• Our Boarding Fee's
• Guinea Pig Spa Days
• Our Online shop can be found on our home page -You can order online for goods to be posted out to you, or you may collect from the Piggery.
• And lots of healthcare information on the ‘Caring for your Guinea Pig’ Tab

Questions frequently asked about Our Booking system

How do I book?

To make a booking online, log into our online booking system. This can be found at the top of our Facebook page ( Use App)  or on our Webpage-How to Book. We are asking people to make all your bookings via this way in the future, if possible, but we are always on the end of a phone call or email if you can’t so this way and if you find it too difficult or you are not computer savy.

If this is your first time using the app, All you need to do is sign in with your email address, create a password and you are ready to go!

When you log into our booking software for the first time, please fill out all of your details, emergency details, pets details and sign the T&C’s.  Your account is all ready for you to use!   You can make a booking, cancel and alter an existing booking, add your pets details, photo’s, vet’s details and create their own little portfolio .

The booking page doesn’t let you see our diary unfortunately, but it does tell you our availability if you add your new dates. Please note; We are closed Sundays, so the software will always say not available if you put in a Sundays date.

Once you have made a booking with us, You will get automatic emails and reminders of your stay and when your payments are due.

These are normally

7 days before your stay; Includes holiday reminder, arrival form, Rabbit vaccination reminder

2 days before your stay:  Travel info, parking, arrival form reminder. What to bring etc

        Why do I need to fill out an Arrival Form?

Arrival forms, are sent our in our reminder email 7 days before your stay. They help us to set up your pets accommodation ready for their stay, so we can settle your pets in a soon as possible upon their arrival at the Piggery.

Please fill out your arrival forms and do so honestly, it’s for safety & not to be judged. I’ve had occasions where the form tells me the guinea pigs have been going on grass for 2 hrs every day but then when I confirm at check-in. it turns out that was 6 months ago and not recently which can cause guinea's to get bloat and be extremely poorly.

Questions are asked for a reason - so we can look after your pets properly, false information can cause your pets harm, please be honest.

       Is it right you send out a monthly newsletter?

       Yes, we send our a monthly email to all registered guest, which you can unsubscribe from at anytime, by clicking        on the link on the email. Newsletters contain news about the Piggery, new guest information regarding booking's           etc.  They can contain Care tips for looking after your pet, special offers and other useful information.

       Do you have social media pages?

        Yes, we are on Facebook, Instagram and Tiktok. 

        Facebook - 1/ Shropshire Guinea Piggery & Bunny Barn.This is the page you need to see what your pets are                  doing on their holidays.

                          2/  Friends of Shropshire Guinea Piggery.

        This is a private group for registered guests only, where you can ask questions and someone from our lovely                    community will help you. I also post on here jokes and information about the Piggery that only our guests need            to know. Like special offers and discounts.

       What do I need to bring with me for the holiday?